Legal

Privacy Policy

Last updated: March 30, 2025

1. Introduction

TrueTone Systems ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website truetonesystems.com, use our services, or communicate with us.

2. Information We Collect

Information You Provide

  • Name, email address, and company name when you book a call or fill out a contact form
  • Business information you share during consultations
  • Payment information processed through our third-party payment providers
  • Any other information you voluntarily provide to us

Information Collected Automatically

  • Device type, browser type, and operating system
  • IP address and approximate geographic location
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • To provide, maintain, and improve our services
  • To communicate with you about appointments, updates, and inquiries
  • To process transactions and send billing information
  • To analyze website usage and improve user experience
  • To comply with legal obligations and protect our rights

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party tools such as Calendly (scheduling), analytics providers, and payment processors, solely to deliver our services
  • Legal Compliance: When required by law, court order, or governmental regulation
  • Business Transfer: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

6. Third-Party Services

Our website integrates with third-party services including:

  • Calendly for appointment scheduling
  • Google Analytics for website analytics
  • Third-party payment processors for billing

These services have their own privacy policies. We encourage you to review their policies for information on how they handle your data.

7. Data Security

We implement industry-standard security measures including encryption, secure hosting, and access controls to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict the processing of your data
  • Request a copy of your data in a portable format
  • Withdraw consent at any time

To exercise any of these rights, please contact us at prince@truetonesystems.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: